SapphireBet Terms & Conditions – Complete Usage Guidelines

By using SapphireBet's website or mobile application, you are deemed to have fully agreed to these Terms and Conditions. These terms apply to you from the moment you first access the SapphireBet platform.

These Terms and Conditions constitute a legally binding agreement between SapphireBet and its users. If you do not agree with any part of these terms, please refrain from using the SapphireBet platform.

SapphireBet operates under an international gaming license, and all activities are conducted in compliance with applicable laws and regulations. All services offered on this platform are subject to these Terms & Conditions.

These Terms and Conditions are drawn up in Bengali, which constitutes the authoritative version. In the event of any dispute, the Bengali version shall be considered final. Using any SapphireBet service implies your agreement to abide by these terms.

To open an account at SapphireBet, the following conditions must be met:

• You must be at least 18 years must be met.
• You must not be a resident of any country where online gaming is prohibited by law.
• Each individual may register only one account.
• All information provided at the time of registration must be truthful and accurate.
• All transactions must be carried out in your own name using your own payment method.

After registration, SapphireBet may ask you to verify your identity. As part of the KYC (Know Your Customer) process, you may be required to submit a copy of your national ID, passport, or driving licence.

You are solely responsible for keeping your account password and login credentials confidential. You are liable for all activity that takes place under your account. If you suspect unauthorized access, contact our support team immediately.

All financial transactions on SapphireBet are governed by these terms. Please keep the following in mind when making deposits or withdrawals:

• Minimum Deposit: Minimum ৳200 BDT via mobile banking (Mobile Pay/Nagad).
• Minimum Withdrawal: ৳500 BDT
• Only payment methods registered in your own name may be used.
• The use of third-party payment methods is strictly prohibited.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 1–24 hours.

SapphireBet follows a strict anti-money laundering policy. Any suspicious transactions may be temporarily put on hold for investigation. We reserve the right to request information about the source of funds when necessary.

Your deposit balance may only be used for gaming activities. Using your account for any unlawful purpose is strictly prohibited and may result in legal action.

SapphireBet offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before accepting any offer.

General Terms Applicable to All Bonuses:

• Each bonus can only be claimed once (unless otherwise specified).
• Each bonus has a specific wagering requirement — typically between 15x and 35x the bonus amount.
• After claiming a bonus, wagering requirements must be met within a specified time period.
• Bonus balance cannot be withdrawn directly — only winnings earned after meeting the wagering requirements will be withdrawable.
• Withdrawing before meeting the wagering requirements may result in the cancellation of the bonus and any winnings derived from it.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.

SapphireBet reserves the right to modify or cancel any bonus offer without prior notice. The terms of ongoing promotions may be updated at any time. Please visit the Rewards page for the latest bonus terms.

The following activities are strictly prohibited on the SapphireBet platform. Violating these Terms & Conditions may result in permanent account closure and balance forfeiture:

• Creating Multiple Accounts – A single individual holding multiple accounts is strictly prohibited.
• Providing False Information – Providing false or forged information during registration or the KYC process.
• Bonus Abuse – Exploiting system loopholes to obtain unauthorised bonus advantages.
• Third-Party Payments – Using another person's payment method.
• Hacking or Fraud – Attempting to breach or hack the platform's systems.
• Match Fixing – Using automated software or bots to play games.
• Money Laundering – Using the platform for money laundering or any other illegal financial activity.
• Sharing with Minors – allowing minors to access the platform.

If any of the above activities are detected, SapphireBet will immediately suspend the account and launch an investigation. Depending on the outcome, permanent account closure, balance forfeiture, and legal action may follow.

SapphireBet treats the protection of your personal data as a top priority. By using SapphireBet, you consent to our Privacy Policy.

The information we collect includes:

• Personal details such as your name, date of birth, email address, phone number, and home address.
• A copy of a government-issued ID for identity verification.
• Your activity on the platform and transaction history.
• Technical data relating to your IP address and device.

The information we collect is used solely for account management, payment processing, legal compliance, and improving our services. Your personal data is never sold or shared with third parties without authorization.

Our platform uses cookies for usability and analytics purposes. You will be prompted to consent to cookies on your first visit. You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

SapphireBet believes gaming should be a source of enjoyment, not a cause of distress. We are deeply committed to responsible gaming and encourage all our users to play mindfully.

SapphireBet provides the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: Set a maximum stake amount for each bet.
• Loss Limit: Automatically stop play once a set loss limit is reached.
• Session Timer: Set a timer to remind yourself how long you've been playing.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Exclude yourself from the platform for an extended period.

If you feel that gaming is having a negative impact on your life, please reach out to our support team or visit our Responsible Gaming page. We're always here for you.

SapphireBet reserves the right to partially or fully amend these Terms and Conditions at any time. For significant changes, advance notice will be given via your registered email or through a platform notification.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

Dispute Resolution: Any dispute between SapphireBet and a user will first be addressed through direct discussion. Contacting our support team resolves most issues quickly.

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex cases may take up to 7 business days to resolve.
• In the event of a financial dispute, transaction records will be reviewed for verification.

SapphireBet's decision shall be final in any interpretation of these Terms and Conditions. That said, we are committed to handling every situation fairly and transparently.